How long will it take to set up my Top Producer Website?
If you decide to use the provided content, you can actually launch your web site in minutes. And after the initial setup you can further update and personalize your site as much as you want.

How do I get help setting up my web site?
Top Producer Websites are designed to be easy to use. However, if you do need assistance, Top Producer provides extensive online help services, such as our Getting Started Guide, comprehensive Help Center and embedded help links throughout the application. We also offer experienced Website Consultants who will help you set up your site, provide an overview of product features, assist with custom graphics and recommend how to enhance your web presence. All these services are included with your Top Producer Websites subscription.

What are the hours of operation for your Website Consultants?
Our Website Consultants are available Monday through Friday, 9:00 AM - 8:00 PM EST. If you have any questions or need assistance please call 1-800-830-8300 and select option 4. You can also email websites@topproducer.com and your email will be answered by the next business day.

What should I use for my web site address?
Most agents use a combination of their first and last name, as in www.johnsmith.com. Others choose an area or community related name such as in www.southbeachhomes.com, or else use a catchy, memorable phrase like www.isellhomes4more.com. Whatever your approach, our Website Consultants will help you find and register a name that works for you.

How do I add my current domain to my Top Producer Website?
You simply need to have your registrar point your domain name to our servers and we will take care of the rest. Contact our Website Consultant team and we will help you manage this.

Who owns the domain name for my site?
If you do not have a domain name when you create your web site we will register a new one for you. The domain name is yours to keep as long as you continue to renew it annually. This means you can continue to use your domain name even if you decide to host your site with another company.

Although the domain name is registered in your name, Top Producer will be listed as the Technical and Administrative contacts, which allows us to renew the domain automatically each year for you and deal with the technical aspects of managing your domain services.

Will people be able to find my Top Producer Website in major search engines such as Google™and Yahoo!®?
Once your site is set up we submit it to the major search engines such as Google™, Yahoo!® and MSN®. We can also submit your site to additional Search Engines and directories on your behalf. Your site's Search Engine Management tools can also help you optimize your site for the search engine crawlers.

Will I be able to track the number of visitors to my site?
Yes. Top Producer Websites provide detailed statistics on your site traffic and usage. Reports include the number of unique visitors to your site, the number of pages that were viewed, how people found your site, your site's most popular pages and much more.

Can I add pages and links to my site?
Absolutely. You can add as many pages and links to your site as you want. With Top Producer Websites the possibilities are endless!

What distinguishes Top Producer Websites from other sites?
Top Producer replaces the tired clichés associated with template-based web sites with a whole new design standard that is also fast, flexible and easy to use. We also know that it is the quality of content, and not quantity of pages, that attract and hold a consumer's interest. That's why we have provided your site with plenty of helpful content, such as up-to-date community information and more than 100 professionally-authored articles that you can include within minutes at no extra charge.

How can I retrieve my password if I lose it?
If you lose your username or password you can easily retrieve them by providing us with the email address you used when signing up for your account. If you do not remember your email address or your email is no longer active, contact Customer Service at 1-866-230-4789 and we will be happy to retrieve your user information for you.